Working in collaboration with others can have a huge impact on your organization’s profitability and success. Partners can bring a wealth of opportunity and fresh ideas can give a tired perspective, new impetus, and direction. Meanwhile, partnership investment can be exactly what is required to scale up an operation and…

I posted my first blog on Medium in January 2021 and reached the 500-follower milestone last week. Almost all my current following [99.8 percent] was achieved in just nine months [September 2022-May 2023]. Prior to that I did not actively engage on Medium and like anything that is not cultivated…

There are various definitions of organisational dynamics. Perhaps the simplest of these describes it as the full scope, scale and span of an organisation’s productive capabilities and the way in which they are utilised to achieve its stated goals. Central to the definition of organisational dynamics are people (leaders, managers…

For product creators and designers, the concept of quality sits at the critical intersection between value and profitability. After all, the delivery of quality products is the pathway to market competitiveness, commercial growth, and customer loyalty. But how do you get there? At a fundamental level, quality is a highly…

Situations often define leaders. In fact, I would go as far as to say that if you want to evaluate a leader’s philosophy, understand their personality, and test their capability, put them in different situations and you will discover all you need to know. I do not know Governor Ron…

Between December last year and January of this year, I posted three blogs about toxicity in the workplace. These blogs highlighted how this pernicious form of mischief manifests itself amongst those in leadership positions as well as across the wider workplace. Since that time, I have been struck by the…

What is great leadership? For the purposes of this blog, greatness is defined as going over and beyond, raising the bar and establishing new norms of excellence. A great leader is dissatisfied with having reached the top themselves and is obsessively focused on helping others to reach the top as…

There are numerous clear and obvious signs that customer migration may occur. A high volume of complaints, new technologies that cannot be exploited or the drip feed of data showing declining market share, are all flashing red lights of concern. …

There is a commonality between organisational decline and improvement. Often the distinguishing features are the small margins and fine points of detail. For those organisations that fall into decline, it is seldom the big issues such as financial mismanagement, poor customer service or declining sales that bring them down. By…